Shipping policy
Nuvion Nutrition currently ships online orders within Ireland, and NI.
Deliveries occur on Monday to Friday only. There is no option currently for Saturday deliveries or timed deliveries. In order to help us deliver your package as quickly and as efficiently as possible, please provide us with the recipient's full address, contact telephone number and postal code / Eircode.
We will deliver to the address as you enter it and cannot accept any liability for late or failed delivery if the quoted address, phone number or other contact details provided are incorrect. Please therefore be extremely careful when entering delivery address details on our checkout page.
If your destination includes a Hospital, Care Facility, Hotel or Office please include Room, Floor or Ward Numbers - any additional information which will help your order reach its destination as quickly as possible. Please note that we cannot accept delivery to PO box addresses.
Order Tracking
Status updates will be emailed through to each customer confirming when your order has been dispatched. Automatic emails will be generated by our shipping partner, DPD, with the relevant tracking number for orders being shipped.
Nuvion Nutrition does not accept any responsibility for delays in the receipt of orders due to unfavourable weather conditions, customs clearance, customs inspection or any other issue out of our control. Please note that delivery charges on our website include VAT (where applicable), but do not include customs charges and recipients outside of the EU may be subject to taxes, duties or customs charges upon delivery.
While we do our very best to ensure orders arrive as quickly as possible, sometimes unforeseen delays can be experienced due to reasons beyond our control. If you have a special request regarding your delivery please contact our team on support@nuvion-nutrition.com and we will do our very best to accommodate your request.
Nuvion Nutrition reserves the right to alter its shipping rates at any time with increases in fuel surcharges or shipping rates by our shipping service providers.
If your order exceeds 30kg weight or if you have special delivery requirements, then please do not hesitate to contact us on email: support@nuvion-nutrition.com